Call Routing & Load BalancingSingle-TestMicrosoft Teams · Direct Routing

Random call drops at 15 minutes on Teams Direct Routing

by voip.kb lablast verified 2026-06-18tested 2026-04-02

Problem

Calls disconnect at almost exactly 15 minutes when routed through an on-prem SBC.

Symptoms

  • Drops near 900 seconds
  • Only external calls affected
  • No user-visible error

Full resolution locked

Root cause, reproduction steps, and evidence are members-only.

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